Privacy Policy

Last updated: December 26, 2025

Your privacy is important to us. This Privacy Policy explains how DishTrack, operated by 2XP Pte. Ltd. ("Company", "we", "us", or "our"), collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

Personal Information

  • Name and email address when you create an account
  • Business information such as company name and industry
  • Any other information you choose to provide

Payment Information

We do not collect or store credit card numbers, bank account details, or other sensitive payment information. All payment processing is handled securely by our third-party payment processor, Stripe. When you make a payment, you are redirected to Stripe's secure platform to complete the transaction. For information on how Stripe handles your payment data, please refer to Stripe's Privacy Policy.

Usage Data

  • Log data including IP address, browser type, and access times
  • Device information such as device type and operating system
  • Pages visited and features used within our Service
  • Recipes, pricing data, and other content you create in the Service

Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, and social media platforms if you choose to link your account.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Personalize and improve your experience
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With vendors and service providers who need access to perform services on our behalf. This includes Stripe for payment processing, as well as hosting and analytics providers.
  • Legal Requirements: If required by law, regulation, or legal process, or to protect our rights or the rights of others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us permission to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our Service.

Types of Cookies We Use

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes. Some information may persist in backup copies for a reasonable period of time.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Portability: Request a copy of your data in a machine-readable format
  • Objection: Object to the processing of your personal information
  • Restriction: Request that we restrict the processing of your information

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

DishTrack is based in Singapore and your data is primarily processed in Singapore in accordance with the Personal Data Protection Act 2012 (PDPA). If you are located outside Singapore and choose to provide information to us, please note that we transfer the data to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by DishTrack. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every site you visit.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

2XP Pte. Ltd.

Email: hello@2xp.sg

Website: 2xp.sg